FTP issue configuring Turbo Tourney Pro 2018

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corigutharz
Posts: 1
Joined: Mon Mar 12, 2018 9:49 am
Location: district of columbia

FTP issue configuring Turbo Tourney Pro 2018

#1

Post by corigutharz » Mon Mar 12, 2018 9:56 am

Hi,
I am trying to FTP and build my web site. I keep getting a 12029 error. I have escalated this with my IT colleagues at my office. They provided me with ftp software on my laptop and I receive the following message:
# ftp mysideline.com
Connected to mysideline.com (74.200.230.92).
220 Microsoft FTP Service
Name (mysideline.com:root): (my email address is here)
331 Password required for (my email address is here).
Password:
530 User cannot log in.
Login failed.
Remote system type is Windows_NT.
ftp>

We are functioning in a Windows 10 Enterprise environment. My credentials for Turbo Tourney are correct as I went to www.turbotourney.com directly and was able to log in there.
Is anyone else having issues like this?

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Phil Wojo
Posts: 578
Joined: Mon Jul 21, 2014 3:51 pm
Old Username: philwojo
Location: Darien, IL

Re: FTP issue configuring Turbo Tourney Pro 2018

#2

Post by Phil Wojo » Mon Mar 12, 2018 10:52 am

If you are using the TT internet add-on I don't think you can connect to that using an FTP client, you can only use the TT program to make that connection, but maybe Doug can correct me if I am wrong on that.

As for the 12029 error, I don't know off hand, but is there a chance your IT group is blocking that FTP connection to TT? I'll try and research that error, but I would suggest searching the forum here for information on that. I am at work now, so not sure when i can get to this.
~Phil
Do you have a backup of your *.tt file??? If not save a 2nd copy somewhere other than your computer, use a flash drive or something, don't wait do it now!! Do it any time you make a change or import new entries.

For FREE web hosting services, meaning your own web site, check out [click]http://www.thefreesite.com/Free_Web_Space/[/click]
(They rate free hosting services)


User avatar
Phil Wojo
Posts: 578
Joined: Mon Jul 21, 2014 3:51 pm
Old Username: philwojo
Location: Darien, IL

Re: FTP issue configuring Turbo Tourney Pro 2018

#3

Post by Phil Wojo » Mon Mar 12, 2018 11:54 am

Check out this thread, but as I suspected it appears it is probably being blocked from your end:

viewtopic.php?f=10&t=207&p=607&hilit=12029#p580
~Phil
Do you have a backup of your *.tt file??? If not save a 2nd copy somewhere other than your computer, use a flash drive or something, don't wait do it now!! Do it any time you make a change or import new entries.

For FREE web hosting services, meaning your own web site, check out [click]http://www.thefreesite.com/Free_Web_Space/[/click]
(They rate free hosting services)


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